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When Your Leviton Smart Switch Stopped Being Smart: A Troubleshooting Guide


Have you been facing issues with your Leviton smart switch recently? Is your once-reliable device now acting up and causing inconvenience? Worry not, as we've got you covered with some troubleshooting tips to get your smart switch back in shape.

1. Check the Power Source

The first step in troubleshooting any electronic device is checking its power source. Ensure that your smart switch is receiving power. If not, inspect the wiring and look out for any potential damages.

2. Reboot the Switch

Sometimes a simple reboot can fix many electronic problems. Try turning off the switch using the circuit breaker and then turning it back on after a few minutes.

3. Update Firmware

Outdated firmware can cause compatibility issues and malfunctions. Check if there are any firmware updates available for your Leviton smart switch and install them.

4. Reset to Factory Settings

If nothing seems to work, consider resetting your smart switch to factory settings. This will erase all configurations, so remember to set it up again afterward.

5. Contact Customer Support

If all else fails, don't hesitate to reach out to Leviton's customer support. They might be able to provide further assistance or arrange a replacement if needed.


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ECO-NEWLEAF is a professional supplier specialized in developing and manufacturing wireless kinetic switches and smart home products.

We have designed a whole range of products to make home smart, including wireless kinetic switches and receivers/controllers, smart wall switches, wireless doorbells, smart plugs, gateways, and so on. We have a strong R&D team engaged in new product creation and existing product improvement, providing industrial design, structural design, mold manufacturing, etc.

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